Wholesale — buying as a business
Enquiries from garages and workshops, bodyshops, mobile mechanics, MOT stations, fleet and transport operators, vehicle dealers and other resellers.
Quotations to a business buyer are raised to the trading name and address you give us, and we will ask for the company or business details so the paperwork is right from the start.
Retail — buying as a motorist
Enquiries from private owners doing their own servicing and repairs, and from anyone who simply wants the right part for one vehicle.
There is no different process for a retail enquiry. We ask for the same vehicle details, because the part is identified from the vehicle and not from the buyer.
What an enquiry should contain
An enquiry that carries all of this can usually be answered in one reply rather than three.
| The vehicle | Registration mark, or the chassis / VIN number if the vehicle is unregistered |
|---|---|
| The part | What it is, and where on the vehicle it sits if that is not obvious |
| Old part markings | Any numbers or maker's name cast, stamped or printed on the item being replaced |
| Buying as | Business or private, and the trading name if it is a business |
| Reply to | A telephone number and an email address we can answer on |
How supply is agreed
Whether you are buying as a business or as a motorist, a supply is agreed the same way: we quote in writing, you accept in writing, and the quotation and its accompanying terms govern what is supplied.
Where an account arrangement is offered to a business buyer, it is set up separately, in writing, before anything is supplied on it. Nothing on this website creates an account, an offer, or any arrangement about payment — ask us and we will tell you what is available to you.
Business buyers reselling parts should tell us that at the enquiry stage, because it changes what we need from you and how the quotation is put together.
